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Help CentreBilling, Subscription, and Account

Billing, Subscription, and Account

Manage your plan, payments, and account settings.

9 articles

Subscription Plans and Pricing

Compare NivoaFlow's Free, Personal, and Household tiers

Free Trial Details

Everything you need to know about your 35-day reverse free trial

Upgrading and Downgrading

Switch between subscription tiers at any time

Managing Payment Methods

Update your card, view invoices, and manage billing through the Stripe Customer Portal

Account Settings

Manage your profile, security, connected institutions, and data

Household Seats and Billing

How household seats work on the Household plan, and how billing is handled

Cancellation and Refunds

Our cancellation and refund policy in plain language

Cancelling Your Subscription

How to cancel a NivoaFlow subscription, what happens to your data, and how to reactivate later.

Resetting Your Password

How to reset your NivoaFlow password if you have forgotten it, and what to do if the reset email never arrives.

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